MAJOR downtime experienced

Apologies to everyone who couldn’t access and our UPC database yesterday. We experienced some major and unexpected downtime – I think the longest period of downtime we have ever had.

Actually it was not the site that was down, that was working fine, it was some problem with the DNS servers (we are still trying to clarify exactly what) and it took nearly twelve hours yesterday to resolve! And there was nothing we could do to hurry that up or get some temporary solution in place, so we just had to suck it up. This kind of thing inconveniences our users and also costs us in lost advertising revenue, but these things happen sometimes. If there is a repetition we may have to consider a more reliable infrastructure provider, but here’s hoping that was a rare blip and we’re all back to normal now.

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